RingPayments (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and share your personal data when you interact with our website, products, and services.

 

1. Information We Collect

 

We may collect and process the following types of personal data:

 

• Contact Information: Name, email address, phone number, business name, and billing information.

• Transaction Data: Payment details, card information (encrypted), and order history.

• Technical Data: IP address, browser type, operating system, and browsing patterns.

• Marketing and Communication Data: Your preferences for receiving marketing materials and communication preferences.

 

2. How We Use Your Data

 

We use your data to:

 

• Provide you with our services, including processing transactions and setting up accounts.

• Improve and customize our website and services.

• Communicate with you regarding services, updates, and promotional offers.

• Comply with legal obligations, including fraud prevention and tax reporting.

 

3. Lawful Basis for Processing

 

We process your personal data under the following lawful bases:

 

• Contractual Necessity: To fulfill our contract with you, such as processing payments and delivering products.

• Consent: Where you have given explicit consent for marketing communications.

• Legitimate Interests: To improve our services, prevent fraud, and secure our website.

• Legal Obligation: To comply with laws, such as tax reporting requirements.

 

4. Sharing Your Data

 

We may share your data with:

 

• Payment Processors: For handling payments securely.

• Service Providers: Including IT and system administration services.

• Regulatory Authorities: Where required to comply with legal obligations.

• Business Partners: In the case of a merger, acquisition, or sale of assets.

 

5. International Transfers

 

Some of our external service providers may be located outside the UK and EEA. When transferring your personal data outside of these regions, we ensure it is protected by using one of the following safeguards:

 

• Ensuring the destination country has an adequate level of protection as determined by the UK government.

• Using legally binding agreements and standard contractual clauses.

 

6. Data Security

 

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes encryption, firewalls, and secure server hosting.

 

7. Data Retention

 

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. After this, your data will be securely deleted or anonymized.

 

8. Your Data Protection Rights

 

Under the GDPR and DPA, you have the following rights:

 

• Access: You can request access to the personal data we hold about you.

• Rectification: Request correction of any inaccurate or incomplete data.

• Erasure: Ask us to delete your personal data where there is no good reason for us to continue processing it.

• Restriction: Request to restrict the processing of your personal data.

• Data Portability: Receive a copy of your personal data in a structured, machine-readable format.

• Objection: Object to the processing of your personal data for direct marketing.

 

To exercise any of these rights, please contact us at support@ringpayments.co.uk.

 

9. Cookies

 

Our website uses cookies to improve user experience. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

 

10. Changes to This Policy

 

We may update this privacy policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

 

11. Contact Us

 

If you have any questions or concerns about this policy or how we handle your personal data, please contact us at:

 

.A. Ring A Till Ltd T/A RingPayments

129-133 Stanningley Road, Leeds, LS12 3PJ, UK

support@ringpayments.co.uk 

+44 113 279 2227